Frequently Asked Questions

How Do I use LawyerQuote?

Using LawyerQuote couldn’t be easier!

Simply head to our home page and use our patented LawyerQuote Questionnaire to answer questions about your legal matter and receive your instant quotes - it will take less than 2 minutes!

We have spent thousands of hours and combined 20 years plus of practical legal experience to create the patented LawyerQuote Questionnaire which changes the way people and businesses can find and secure quality legal services for a fixed fee.

It's a game changer for the consumers looking for legal services.

At the end of the LawyerQuote Questionnaire you will receive:

  • A list of lawyers who can deliver the legal services you need (including reviews and information about each of those lawyers!)
  • Now you can truly compare FIXED FEE PRICES FOR EACH OF THOSE LAWYERS!
How much does LawyerQuote cost?

It’s FREE for you!

We ask lawyer’s for their prices to provide legal services to you - that’s what you pay.

Is the price that I’m quoted all that I will need to pay?

Once you complete the LawyerQuote Questionnaire, you will be provided with a quote for your specified services setting out what is included. For example, 1 hour of advice from the lawyer and a contract document prepared by the lawyer.

If all that you need are those services, the price that you are quoted is all that you will need to pay.

You will only pay EXTRA if you end up needing more services than you have paid for.

Your lawyer is obliged to tell you when you have nearly used all of your services or if you are asking for something outside of what you have purchased - which avoids any surprises!

If you do need extra services at a later date you can either:-

  • ask your lawyer for a further quote on those services and decide whether or not you want to go ahead and purchase those through your lawyer; or
  • ask your lawyer to continue providing those services and pay for those at your lawyer’s default hourly rate (which will be notified to you when you purchase your services); or
  • use the LawyerQuote Questionnaire to find another lawyer to provide those extra services!
Do I have to pay for my lawyer’s services in full on the website?

No!

To secure your fixed fee quote you only have to make a small payment with us and then pay the remainder of your lawyer’s fee direct to the lawyer at a later date as per your lawyer’s payment policy.

They will discuss this you at the start of your engagement (e.g. lawyers may require payment of the fixed fee at the start of your matter, may bill you monthly or when your matter is completed).

Can a lawyer refuse to take on my matter?

Sometimes lawyers have what is known as a “conflict of interest”.

In this limited circumstance lawyers can refuse to handle your matter.

You will find out within 2 business days if your lawyer cannot handle your matter - in which case all monies which you have paid for those services will be repaid to you or credited so that you can engage a different lawyer!

What if my issue doesn’t fit in the LawyerQuote Questionnaire?

The LawyerQuote Questionnaire is always developing and will continue to grow over time - so we understand that not all legal matters will fit in the Questionnaire right now.

That is why the option “None of the Above” is included throughout the Questionnaire.

If you click “None of the Above” you will have the option to manually enter details of your legal issue.

We will then circulate details of your matter to lawyer’s who we know will be able to assist you.

If any of those lawyers provide you with a quote - we will email that quote to you within 5 business days (or sooner if you indicate that it is urgent!).

Tens of thousands of hours are to be spent in developing the LawyerQuote Questionnaire to covers these additional scenarios.

We will be releasing further areas so stay posted to our social media channels and newsletter for regular updates.

What if I need to change what I ask for at a later date?

If you do need extra or different services at a later date, you can either:-

  • ask your lawyer for a further quote on those services and decide whether or not you want to go ahead and purchase those through your lawyer; or
  • ask your lawyer to continue providing those services and pay for those at your lawyer’s default hourly rate (which will be notified to you when you purchase your services); or
  • use the LawyerQuote Questionnaire to find another lawyer to provide those extra services!
How do I pay my lawyer?

To secure your quote you will pay a small payment for your lawyer’s legal services through the website and then pay the remainder of your lawyer’s fee at a later date as per your lawyer’s payment policy.

All payments must be paid via the LawyerQuote website prior to you engaging your lawyer.

We have secure payment facilities which will be displayed when you come to purchase your services.

What do I do if my lawyer gives me poor service?

Firstly, you should contact your lawyer and tell them your issue. This will hopefully resolve the matter.

If your issue remains unresolved you can contact LawyerQuote and will endeavour to resolve the issue with you and your lawyer. If you are not happy with the outcome, you can refer the matter to your local Law Society which may investigate your complaint on your behalf.

Finally, you may choose to leave a review on the LawyerQuote website in relation to that lawyer.

What makes LawyerQuote different to the rest?

It is Australia's leading INSTANT legal services quotation site!

There is no other site in Australia that has had a team of experienced lawyers invest 1000’s of hours into building the LawyerQuote Questionnaire which enables people to receive INSTANT FIXED-FEE legal quotes from a range of legal service providers.

Most other service providers either DO NOT offer INSTANT FIXED FEE quotes or they do not cater for such a large range of legal matters (e.g. you can only buy certain services through their website).

LawyerQuote can offer you great value INSTANTLY across a HUGE RANGE of legal matters!

You are dealing with legal industry insiders that have used their intimate knowledge on how lawyers quote to create a game changer site which empowers consumers and businesses to make better informed legal buying decisions at any time at any place 24 hours 7 days a week.

Try it and see!

What is your refund policy?

If you purchase a service and your lawyer cannot handle your matter (due to a “conflict of interest” for example) - your lawyer will let you know in 2 business days, in which case you will be refunded any amount that you have paid for those services or be able to choose another lawyer!

Otherwise, refunds are unlikely to be given but you can check out our refunds policies in our User Terms and Conditions right here.

Fixed-fee quotes for legal matters, instantly.